croydon council tax contact number

In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Viridor burned it as excess plastic not for landfill. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Anyone any ideas please? The scheme was introduced very quickly, leaving councils little time to prepare. You have rejected additional cookies. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The council press office has failed to issue any press release to Inside Croydon on this important matter. 9 Some other shitty excuse You could make it easier for the council to contact you by completing an application for an online account. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. If you wish to simply change the date of your Direct Debit, contact us. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. They (Croydon Council) are now saying that we will have to wait 10 to 20 days to see what happens and if nothing call them back. 10 All the above. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. At conservative gathering, Trump is still the favourite. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. London Borough of Culture 2023. Contact us. CR12345678). any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. If you are emailing us with your change of date then include your name, account number and preferred date. You'll usually have the. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. Have you received your emergency energy Council Tax refund yet? Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. We are experiencing high volumes of customer contact. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Sometimes we may call or text you. A Penalty Charge Number must be entered. Based in Croydon and edited by Steven Downes. You can change your cookie settings at any time. How to register for my online account You can register at www.croydon.gov.uk/myaccount . You have accepted additional cookies. It will take only 2 minutes to fill in. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! The council usually does all in its powers to avoid logging missed bin collections. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Get in touch with us online, by phone or in person. 7. Please i need help. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Follow us on Flickr; Follow us on Youtube; Our address. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Croydon residents are reminded to be aware of council tax rebate scams. We have received an email to say that our application for the 150 Energy Rebate has been granted. How to claim your 150 Council Tax rebate to help with rising energy costs. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Follow BBC London on Facebook, Twitter and Instagram. Because nobody cares. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 This may take two months for those that pay less than 150 but the credit will show as that months entry. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. 08 February 2023. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. NEW Help improve this site by Extra help for residents through new council tax support scheme. If you wish to simply change the date of your Direct Debit, contact us. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. For queries about your Council Tax or business rates bills contact your local council. More details on eligibility can be found on the councils website. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. What's the least amount of exercise we can get away with? Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Check with your provider first before proceeding. Find out about your responsibilities relating to council tax as a landlord. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. To help us improve GOV.UK, wed like to know more about your visit today. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. But as Inside Croydon has reported, there are still many . Show Elsewhere, Thurrock and Slough councils, have also had requests approved to raise council tax by 10%. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Please take part in our quick survey (it wont take you 10min, like the councils form!) One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Some banks and building societiesmay not accept Direct Debit instructions. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Visit the government's website for more information about support for energy bills and the cost of living. For example, Croydon Council has been given permission to hike council tax bills by 15%. For example, choose the 1st, 5th, 15th or 25th of the month for payment. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Under current rules, town halls can only . You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Well send you a link to a feedback form. The application is in two parts. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Posted on February 20, 2023 by insidecroydon. Based in Croydon and edited by Steven Downes. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Unless hes on a promise and has to apply for payment of his wages via a website. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We are committed to making our website . Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. The service will be back online shortly, please try refreshing the page in 15 minutes. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. But on May 30, the council invited residents to complete an online form to receive their rebate payment. If you are emailing us with your change of date then include your name, account number and preferred date. 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. Croyctax@croydon.gov.uk. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. You can also choose to wait until September to receive the rebate in this way. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Claims for the rebate can only be processed until September 30. Do not close this page if you would like to continue. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. We've matched the postcode to London Borough of Croydon. This will update your details. The council will never call you and ask you to give them your bank details over the phone or by text. But as Inside Croydon has reported, there are still many eligible households in the borough who have not yet received the payment. 6. Of course it does not. How to do a rebate of any kind by a method that will not cost too much administratively? Read about our approach to external linking. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. | We provide a large number of services for local people, businesses . So there cant be a shortage of money. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Bernard Weatherill House 8 Mint Walk Croydon Council Tax team 2. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) The BBC is not responsible for the content of external sites. Your message wasnt delivered. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Croydon CR0 1EA He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Are IT illiterate Have a useless executive team or post a comment below. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Visit the government's website for more information about support for energy bills and the cost of living. NEW Help improve this site by If youre paying bills via direct debit youre not that poor. Hundreds of people descended on . If you are contacted in this way, it is going to be a scam. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Posted on January 12, 2023 by insidecroydon. Payment line:0345 300 0614 (option 3) Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Births, deaths, marriages and citizenship, comment or object to a planning application. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. 3) SlothMove populates your council tax providers. Are unable to get over those pesky Rachmanistic behaviours The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? In the event of an emergency, the 020 8604 7124 hotline remains available. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. This includes those who receive Council Tax support., Hi Dear Sir or madam. Thank. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'.