IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Microsoft is also adding controls to help organizations protect sensitive information from being shared or leaked. If you need to work with customers, suppliers or other partner organizations, shared channels allow users to work together. All Rights Reserved. The free consumer version and the fact that its included in Office 365 and Microsoft 365 subscriptions made Teams widely used even before the pandemic, and it was one of the fastest growing apps during the Coronavirus lockdowns. Microsoft 365 training and content for modern digital workplaces.