I'm unable to not only log in to the app on my phone, but also on my computer. It's all a fan needs, all in one app. The first time, was for. What fees are there when buying tickets? Press question mark to learn the rest of the keyboard shortcuts. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I called the royal albert hall at last minute and they said they can reprint. Instead it shows AXS mobile ID and QR code for it. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. This is happening for the AXS, and RedRocks Mobile Iphone App. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Apparently only 2 people actually made it to the meet and greet that day. Thats the date I requested the transfer. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. called the support number and held from 20 minutes to hr and 20 minute. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. AWFUL!! I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. I have exactly the same problem. Plans can . AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. AXS shit the bed big time. she told me I could not be on Wi-Fi when using the app so she hung up on me. I can log in to the account on desktop, but not the app. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Ive used the Flash Seats app for years with no problems. No. NOTHING. Same here! Hour long customer service wait with no live person interaction. When I've bought tickets from AXS before they took a few days to show up in my events. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. They replied that it happens quite often and therefore there should be no need to worry :-). 39,8 km. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Hi all, just a bit of info in case anyone has a similar issue to me. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. Create an account to follow your favorite communities and start taking part in conversations. Tickets for Wed 22nd March 2023 at The O2 London. Doe. My show is on Friday and I so wish I was able to go. Tried resetting my password but no email sends to my account. For more information, please see our Still no success. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. Prendre un ticket (Page La Barque) 2,7 km. Works fine on my computer. You need a connection to download your tickets to the app. No content will load on the Iphone App. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. All Reviews Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. I requested a password and followed the instructions, but that didnt resolve the situation. They hold your money forever if there is any issue with your event or if you sold your tickets. It just says the "Please visit out help page" message. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Therefore, I wouldn't expect this issue to be fixed anytime soon. Front row or on the aisle? Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. The only option is to cancel while the timer runs out. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? DO NOT USE THIS COMPANY! Many mails, all saying I had to click on "Your events", to get my ticket. After entering credit card info (correctly) the next button never lights up to proceed to billing address. I rather print out my tickets or use primary ticket apps. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Something told me to go on the actual website. Make sure you have the latest version of the AXS app. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. Mobile app not able to log in. Press J to jump to the feed. Then the final queue starts for buying tickets. I have reinstalled the app to see if it was an error in an update. Thankfully I checked it first thing this . So, please do yourself a favour and buy from the venue direct. Cheers! Theres so much to see. If they pay you now, there's no insurance for them if the new owners are refused entry. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. AXSTickets keeps crashing right now every time I tap the menu bar. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. As soon as I select buy tickets the next page fails to fully load. How do I get a pre-sale password? So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! With the AXS app, you can. Don't know why it won't work. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. DISCOVER GREAT EVENTSTheres so much to see. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Please answer. I had to log in each time I used AXSTickets, which was several times within a couple of days. I logged into the website and it still said the same thing. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Worst customer service YET again! then to me it seems something is missing from the transaction. I dont know if it had deleted my tickets or if its a glitch but I dont know. I finally gave up on that. Some issues cannot be easily resolved through online tutorials or self help. They said he had 6 tickets ( I only had 5!) - AXS Help Centre What do I do if I have not received my tickets in the post? Official Tickets and Your Source for Live Entertainment | AXS.com Downloaded AXSTickets no tickets. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. I didnt have a problem with the transition until I downloaded AXS and attempted to login. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. To download, simply open and view your tickets in the app. Worked last week when I checked. Extremely disappointed. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I cannot view my tickets. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Buying tickets was easy of course .. but getting a refund is a whole other problem. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. tl:dr - Crashy app. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Just buy straight from the venue! HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. They show up on website though. After the concert I ask a staff member what's up, and they say the meet and greet was before. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. This is horrible, such a terrible app. Tap Here" Nothing happens when I Tap Here. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. This also did not work. Slow to respond and when they do it has nothing to do with the issue expressed to them. I have to go to a game this Saturday hoping that it will work by then. USE TICKETS WITH THE APPNo paper required. In the future, I would definitely try not to use AXS for ticket purchases. There is no fee for transferring seats and you are allowed unlimited transfers. I have deleted data and cache to no avail. I shall try that on Monday after the show. 15 plus minutes I had a few performances to list so I went to do it. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I always try to pay with PayPal, just for their excellent refund policy. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. NOTHING. I purchased tickets and created an account using my Facebook. App not working? they couldnt figure it out and he had to leave for the show. Then I had to send the PDF tickets to my friends. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. I will do everything I can to NOT buy tickets from AXS in the future. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? I am concerned as the show is coming soon. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. SOLD TICKETS VIA AXS. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). BUY THE PERFECT Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. 2. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. This helps prevent ticket touting and help combat illegal counterfeiting. I am going to be extremely upset if I cant go to the TOOL concert. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Date of experience: March 02, 2023. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
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