Kukulcan Km. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Search Close. There is equity in the "purchase". In some cases, your timeshare developer may offer an official exit program. We should all boycott that country. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Were eager to assist in any capacity we can. Don't let them get away with it! Let the truth be known! We also suggest never working with an organization without first having everything recorded in an official agreement. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Hopefully one day their tactics will end, I meant they are professional scammers. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. We liked going out & trying different restaurants. It does not say what "services" are. I feel Sorry for those who have suffered from this kind of scam. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. email: gatorpachris@hotmail.com, just got a call from them..there number is [protected] and the manager is named nelson..they were offering an 80% off on my wife for a vacation..good thing my wife is not at home and i'm the one who answered there call..i turned them down telling them that i can't decide yet and i need to talk to my wife..the guy is a filipino..i knew that cause i too am a filipino and he keeps on talking filipino dialect when he knew that i'm from the philippines..when he knew that i can't decide, he abruptly put the phone down..and because i feel bad of what he did, i tried to open my computer to see there website and file a complain on there customer service..but this is what i saw..a lot of complain and soon i realize that good thing i didn't fall for this scam..thank you all for posting this..you did really help a lot..just a simple advice, see more details before you decide..they are good, very good..but too good to be true..(Mr. J from California). There have been several class-action lawsuits filed against Sunset Group in recent years. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. The Sunset Group is a scam with the lowest ethical standards. In reality, all-inclusive is mandatory for usage at all their Cancun locations. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. this is a site in teh USA who says they files a case. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. They would not allow us to roam the facility or talk to any of the guests. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. Thanks. I said I'll keep an open mind. Same happened to me in Playa del Carmen. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I would also be interested in any class action lawsuits or any way to getting our money back. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. However, you may still be able to get out of your contract by exercising your rights as a consumer. Please read and let me know what you think. Cancel Timeshare Mortgage and Maintenance Fee? i cannot find anything out on this case though. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. How to Get Rid of a Timeshare with a Mortgage Balance? We are seeking total resolution. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Cancel a Hilton Grand Vacations Timeshare? Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Please contact me if anyone is able to find a better way to deal with these criminals. All they would say is "that is what your maintenance fee guarantees". We finally were contacted by a person named Rosalia Silva Campos. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. 1. FRAUD (charge #1) - Pg. Its very important to google the company and read reviews about them especially if you put out big money . Unfortunately, almost every timeshare exit company promises to do the same thing. I am sure this will cause them to threaten a law suit and other tactics. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. The first offer to purchase was around 68 thousand dollars. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. That was enough though. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Share your photos and videos with others to prove the truth of your words. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Customer service contacts and company information. Assuming you have any inquiries or would like assistance getting rid of your Sunset Group timeshare, initiate a Live Chat with one of our representatives. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. You can also try to sell your timeshare on your own. 8. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Have not heard much and really do not want to deal with it, still burns me. The presentation was very high-pressured and very distracting. How to Get Rid of a Timeshare in Florida? All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. How to Get Rid of Garza Blanca Timeshare ? 5 minutes of your time could help you resolve this nightmare once and for all. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. You dont need to go through the process alone our company is here to help! Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. If a hurricane destroys the building, there is no required repair or fix. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Our "VIP week" couldn't be booked at all. We review timeshare exit companies so owners can make an informed decision. Resorts International Marketing Corp. was not the rental program that was presented and that Sunset required us to pay an additional fee for. The combined costs was equal to or greater than what was being offer. After this they charged our credit card and cashed a "check" payment for the same month's payment. Sue me [censored]es! We strive to be the trusted resource you can count on in the most important . If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. They are taking away their earnest money based on lies and misrepresentation. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Another thing to keep in mind is that anything that sounds too good to be true probably is. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. A scam is an illegal scheme designed to cheat you out of your money. Something is really off. These cookies do not store any personal information. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. BIG MISTAKE! They refused to show me these mysterious rules. Have you had any luck with your fight against these crooks? Walking Away From Timeshare Maintenance Fees - Is It Smart? For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. There are several such practices to be aware of when youre looking to cancel Sunset Group timeshare. Submit a complaint and get your issue resolved. Sunset Solutions Group Response Apr 23, 2020. It was very overwhelming and confusing. After coming home and investigating some more, I feel lucky to have gotten away from them alive. It's a lie. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Sunset Group is a family-owned timeshare developer. And because of these dissatisfied customers, several lawsuits have been filed against the company alleging breach of contract, fraud, negligence, and deceptive trade practices. We do alot of cruising and thought-Wow this is really a great deal. Search. They request upfront fees for their services from the get-go. Please help! Weigh the pros and cons carefully before making a decision. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. This was again was a bad mistake. PRIVACY POLICY I have been in touch with people there and they say they are working the process but it takes time. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Records of municipal courts and justice courts are housed here also. It says right in the contract that you own nothing, it is a membership fee. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I'm in the process of calling the BBB and seeing what they can do. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! I bought their package and regret it very much. What should we do? As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. This will surely increase the credibility of your complaint. The case status is Pending - Other Pending. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. So would I Earl. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Instead of waiting around thinking the solution will present itself to you. I insisted that they email me the properties that are offering n the package as destinations. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. www.sunsetscam.com. BEWARE this is a scam. This website uses cookies to improve your experience while you navigate through the website. There is nothing stated in the contract The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. What should we do? Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Not much else he can do he says. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. How To Get Out of a Diamond Resorts Timeshare? In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. We had enjoyed going to the Sunset Royal in Cancun for many years. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. We signed yesterday and they said we cant cancel it. Absolutely outraged! We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Write a review Sign in. Other than flying over and disrupting their sales with leaflets to potential suckers like us. That really shakes them up. Basically, we gave them $99 cash, and then rented the car for 1 week, and they would give us a form to cover the rental at the end of the tour. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! How to get rid of Avalon Vacation Club Timeshare? The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I said "I said mail, not phone, not fax, and not email". These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. These specialized businesses are designed to help get you out of your contract, usually for a fee. There are options for getting out. My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. The above comments confirmed my suspicion of a potential scam. This took several months to correct. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. In short, the rule requires the . 1. I live in Australia. www.sunsetscam.com If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. We couldn't get reservations 9 months in advance. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. How to get rid of Starwood Timeshare Cancellation? 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. I am okay to take the 'hit' with collections, but did you make any more payments? OMG, this scammers need to be stopped. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Signed, Please contact me at zillayh@gmail.com. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. This turned out to be a Big Mistake! I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. sunsetgrouplies@hotmail.com. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. - sunsetsales@sunset.com.mx. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. you paid 22 275, how many weeks and were you non the platimun plan? They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Cancel RCI and Interval International Membership? We have the same story as you. www.sunsetscam.com Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, They refuse. Filed March 20, 2017 They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. We told them that we were there to relax and did not want any meeting. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. How To Write a Timeshare Rescission Letter? On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. We would alert against working with companies that have been known to scam individuals. A. Promotoria Sunset Group Timeshare Owners Lawsuit These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. We finally caved in and agreed to meet the last day that we were there. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding This may also include calls and text messages to my wireless telephone numbers. A fast Google search will load several past timeshare exit scams that you educate yourself on. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Update: Did get my money back from the credit card company, was sent to a collection agency. Cancun, Quintana ROO Mexico C.P. Everything said was identical, currently arguing with them to cancel the contract. If they try to weasel their way out of using one, that should be an immediate cause for concern. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. Sunset World Resorts & Vacation Experiences. The Judge overseeing this case is EDWARD NICHOLAS. How to Get Out of a Sheraton Vistana Timeshare? I became suspicious these series of complaints of others. This is multiple scenarios with the same story. Search. How To Get Out of a Grand Solmar Timeshare? If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. May 22, 2010 @ 12:56 PM). Take action now! If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. this is a forum with more complaints made to royal elite: I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. They refused. That night I googled them and saw a lot of bad reviews about them . We protect your data. Can You Get Rid of a Sunset Group Timeshare? They have an office in Miami - which they do business from there. i personally would beg to differ. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Hire a Legitimate Timeshare Exit Company. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. Welcome to Sunset Properties Group! Youre not the only one wanting to ditch their Sunset Group timeshare. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. We decided to take advantage of this. Beware of timeshare scams in Mexico! Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. FRAUD (charge #2) - Pg. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. If youre now regretting your purchase, there are a few things you should know. If youre stuck in a Sunset Group timeshare contract, youre not alone. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Our original contract told us that we could use those or any other Sunset property at any time. I totally regret this. Timeshares & Vacation Clubs. But opting out of some of these cookies may have an effect on your browsing experience. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. How to Get out of the Ritz Carlton Timeshare? Get Rid of Timeshare Inherited from Parents? He said they will process my deposit refund. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group.