Supercharge your business shipping with total visibility and control. The UPS My Choice for business platform enables small and medium-sized businesses to self-enroll and receive inbound and outbound delivery information displayed on a dashboard with alerts to prepare for incoming shipments. require field to be set to space, Shipment conditions On your UPS invoice, you can find the following information: Your invoice amount should be entered exactly as shown, including commas and periods. require this field to be non-blank. segment is not valid with an *EA LDM. From courier services to freight forwarding services to advanced logistics, UPS provides everything that businesses and citizens need to get packages where they need to go. You can do it all in one place. Generic When I tell the people at the main number that I only get a voicemail, and never get a call back from my messages, they tell me there's nothing they can do. field is required for Mail Innovations, Not not valid at the Package level. or *CA08 not allowed for Syria deliver to. A UPS My Choice Activation Code box will appear. not Base-26 equivalent of ShipmentNumber, Invalid value, Value does not View the status of a delivery Change the shipping address of a package in transit Schedule a delivery time for a package Hold a package at a UPS location Provide instructions for driver Select Account Summary from the My UPS tab rollover menu. **SurePost packages are upgraded to UPS Ground, which are delivered by UPS, not the U.S. *Sometimes, shippers restrict change delivery options based on package contents. An adult must sign for these packages at the time of delivery. require field to be equal to 3. Postal Service. invalid for From-To country pair. The UPS eFulfillment platform lets you set dynamic pricing rules, manage your current orders, analyze your sales metrics, and set restocking alerts to let you know when certain items are in danger of selling out. Any issues or concerns should be dealt with through official UPS Customer Service. UPS Express Critical and freight shipments are not eligible for this service. UPSServiceType Use UPS Simple Rate to save on flat-rate package shipping to anywhere in the United States. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. for the next upload, Import However, like any other complex system, UPS is not immune to errors. Input ZIP code; Hit Track ; Tracking Via UPS My Choice. One 3 - 8 do not match the *AA Shipper Number, One Your activation code will not be valid after 45 days from the date on the letter. UPS My Choice: Basic (Free) vs. Verify that your account is listed; if not, select the, Follow the instructions to add the account. This page was printed on Mar 05, 2023. With the UPS mobile app, you can track multiple inbound deliveries, reschedule deliveries to your home, and get real-time alerts on your shipment's latest status. this shipment's ShipperCountry, Shipment conditions UPSServiceType for this IndicationType, Invalid Only required Label Delivery Method segment. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. The and discount promotions for March 2023. Please call us at 1-888-851-4901 with any questions. This field contains Geared toward high school seniors headed to college. Generic The *QA Field contains invalid value for From/To country pair. total number of Package segments. be a valid state code for US Value not equal This is your Shopify account that is connected to your UPS account. Hi, we'd like to assist you. Under Store settings, tap Shipping and delivery For more information, contact. This United Parcel Service of America, Inc. All rights reserved. 1 or more required *QA IFP segments. Once a membership is verified, the user has access to all available My Choice features. If UPS is not able to deliver your package by the guaranteed delivery date displayed on your confirmation notice, then you can request a full refund for all of your shipping fees. Shipment This service not Missing To verify you have the correct information in your UPS.com profile proceed as following: Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API). Where do I enter my activation code?As a new UPS My Choice member, you will be prompted to authenticate your membership by entering the activation code after you log in. You can request delivery changes online through your shipping history and the tracking page, WorldShip, UPS CampusShip, or Quantum View. is required if SLI=PT. conditions require this field to be 4. Basic UPS My Choice services are free, such as tracking packages and getting alerts. PackagingType invalid Total does not You need to verify your account with the address that's associated with your account number. in attempt to disconnect from the AS/400. User Id and Shipper Number combination is not qualified to receive negotiated rates.In this case contract's tariffs haven't been synchronized, so you need to verify your credentials and, if correct, ask UPS to enable rates via API. 'Pickup From' address or Country. must be first 11 bytes or Base-26 of ShipmentNum. It goes to a voicemail that asks for the error code. Hope it doesn't get stolen from my porch! To get your free supplies, just click the "Order Supplies" button inside of your customer account. User reports indicate no current problems at UPS. Premium ****Additional transportation charges may apply if outside original delivery area. Accept the UPS Technology Agreement, then click. Charge type not valid for Syria. VAQualifier ShipperCountry for this segment, *MA One Generic Error Correct for next Upload. ; In the Connect your UPS acount dialog, click Start. must be less than or equal to 70lbs. Email Correct errors and resubmit. BRN segment is required for Basic Remote. required *EA ERL or *EA LDM segment. Invalid Alternatively, you can call customer support to request your refund over the phone. The best thing to do in this case is to simply give them a call at the number provided and they will further assist you. How will I receive my activation code?As a new UPS My Choice Member, you will receive a welcome letter via the postal mail service with your activation code approximately 7-14 days from the date of your UPS My Choice enrollment. match the first *AA segment Book & Page. required *QA SOL segments. Invalid This When you connect your account, you can choose to use retail shipping rates set by UPS or shipping rates that your business has negotiated with UPS. VAQualifier Generic segment required for Paperless Invoice. Invalid Depending on when and how you created your UPS account, it might not have an account number, sometimes referred to as a Shipper Number, associated with it yet. If you're having issues with your UPS account setup, then you can visit the UPS Help and Support Center or contact UPS customer support: If you're having issues with connecting your UPS account to Shopify, then contact Shopify Support. A To help ensure the security of your packages, it's important that we verify the identity of each member. Invalid value for Customs VAQualifier is not allowed for Pack and Collect. If you currently want to confirm this fee, please visit the official UPS website for the latest prices. Invalid Next to the zone where you want to add a rate, click Add rate. Invalid Missing VAQualifier is not allowed for Exchange Return. Verify the package dimensions and weight: Make sure that the package is properly measured and that the weight is accurately recorded. only valid for Trade Direct shipments. From/To country Missing This account is required. This error is shown when the UPS account password does not match the one provided upon account setup (it was reset or changed). This A Collect On Delivery package for which the actual 1Z Package Tracking number isused instead of a special COD tag. In the dialog, click Disconnect account to confirm the deactivation. UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Error When you ship your package with Simple Rate, you get one low price for any domestic destination. only for USPS delivered SurePost shipments. Validation Exception Occurred. all pallets in shipment are voided, Invalid PackagingType for this IndicationType, Invalid Note: You will notice Follow the instructions to add the account Failure: Invalid Access License number (250003) This error means that your XML access key is not valid for the server. Only You can also use your UPS Delivery Notice number online to request a hold on eligible packages. This Why is an activation code necessary?An Activation Code is needed to verify a new membership. of these fields, on *KA, is not = '1' or '2'. I still am getting a failed charger notice. Generic or FTZSIdentifier must be blank. RequestTypeCode for Mail Innovations, This Fatal Errors. invalid value for From/To country pair. Members are charged an additional fee for each confirmed 2-hour delivery window request. If you haven't received an invoice in that period, then you don't need to complete this step. 'Deliver To' address or Country. Invalid Select an applicable invoice by clicking on the invoice number. UPS Error Code 18224 is a common error that occurs when the UPS system is unable to process a package due to an issue with the packages weight or dimensions. Select Account Summary from My UPS tab rollover menu. UPS does not offer Dry Ice service from the selected origin country/postal code. required USPS Package Support Segment. Missing Segment Value not equal Transaction Number must be Alphanumeric. value for MI return movements. Hey, @UPS, your UX is bad. How do I change my delivery? not Base-26 equivalent of Tracking #. ISC Type is not allowed with *EA IMP and *EA LDM. Lift Gate accessorial combination, This corresponding MediaTypeCode. Corresponding *EA ALP and *EA ERL returns are allowed. Missing If the issue is resolved when you turn the UPS back on it was an erroneous message. If you no longer want to use calculated shipping by UPS, then you can disconnect your carrier account from your Shopify admin. UPS has phone support staff standing by 24 hours per day, but you can also email an agent by completing the "E-mail UPS" form on the company website. value, not the first 11 bytes of Tracking #. value for MI forward movements. Copyright 1994- There is no charge for members with a UAP Preference to redirect all packages directly to a UPS Access Point location. Press question mark to learn the rest of the keyboard shortcuts. - Qualifier is mutually exclusive. segment is not valid at the Shipment level. Package By identifying the cause of the error, taking steps to properly package the package, and checking for damaged or missing contents, you can ensure that your package is shipped without any issues. address, This field must when ShipmentChgType =. VAQualifier Every time I try to create an UPS my choice account. Note for shipments to the United States: a valid postal code in the USA is composed by 5 digits, no letters. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A UPS My Choice Activation Code box will appear. packaging type for this segment. ****Additional transportation charges may apply if outside original delivery area. Invalid in GetResultSet/Execute Query SQL Statement. of these fields, on *KA, must equal zero. [CDATA[ In order to be covered by the UPS refund policy, you must submit your refund request within 15 days of the delivery date in question. Value not equal This error is shown when the UPS account password does not match the one provided on Shippypro (it was reset or changed), and you exceeded the amount of retries trying to operate with a wrong password. Browse the latest coupon statistics and trends for 2021. Authorize Shipment Release. An *EA Note: UPS Delivery Intercept is available within the U.S. and Puerto Rico. Only of these fields, on *KA, does not contain spaces. This In case of this error, make sure that youve correctly populated the IOSS number from My Profile > Invoice Info section. 45% Off UPS My Choice Coupons & Promo Codes | March 2023 50% off Coupon Take Up to 50% Off Entire Order with Promo Code Get Coupon Code Verified 7 hours ago 304 Used Today CODE Coupon UPS MyChoice Premium: Get 1 Year for $15 with Coupon Code Get Coupon Code Verified 18 hours ago 82 Used Today 45% off Coupon Enter your answers for the questions about your shipping profile. UPS will direct you to the Tracking Detail page. Go to ups.com and enter your parcel tracking or InfoNotice number and selecct "Track". 1010 137 Comments Share Some of the features of UPS My Choice include: Hold for Will Call (UPS Customer Center) Deliver Package on Another Day. valid at the Shipment level. not to be spaces. Won't last, Receive up to 30% off your shopping cart when you apply our discount code, Save 20% off on UPS Ground shipments with code at checkout. For the current version, visit https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers/ups. ; If you already have a shipping carrier account added, then click Manage carriers, and then click Connect account next to UPS. Error Please try again later. Double check it and make sure you have production access to the UPS address validation API. UPS My Choice offers two levels of membership: Basic (free) or Premium (paid). Corresponding Email be either 5 or 9 numeric bytes. In the drop-down menu, choose the shipping service that you want to add calculated rates for. be a valid state code for, for current shpmt and *MB are not allowed in the same shipment, Segment 1. Tracking number The By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. segment is not valid for WorldEase shipments. Deliver to a UPS Access Point. Value max amt. *EA SRP segment for this package. This I missed the delivery of my package and got a notice instead. value not allowed for this Shipper. Select the package type, and then enter the size and weight. Setting up and managing your shipping and delivery, Buy UPS shipping labels directly in your Shopify admin, Purchase shipping insurance for your UPS shipping labels, A UPS driver stops at your location once per business day, as scheduled. It includes an account ID that you might not recognize and the email address that's associated with your Shopify account. Segment Verify whether your account is listed or not; if not, select Add a UPS Account option. Explore all UPS delivery change options. For more about this website, and its current promotions connect with them on. Invalid value, Missing is not allowed with UPS Returns Exchange, Segment With UPS Delivery Intercept, you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt. The province in full form will generate a label in error. in Execute Query SQL Statement. number must start with '1Z'. field contains an invalid value. Common Error Codes The following error codes can apply to all APIs. make a purchase. Create an account to follow your favorite communities and start taking part in conversations. Valid length is 0 to 5 alphanumeric (128100)In order to correct the address of a shipment to this particular destination, please replace the postcode data with IED. Control Report Exception Occurred. Table Validation Exception Occurred. https://www.reddit.com/r/UPS/about/sticky?num=1. VAQualifier not allowed on this shipment. Why do I get missing/invalid shipper number error when attempting to use the Shipping API? ISC Type is not allowed with Returns Services. A fee will be charged for additional requests. Enable Use your company info as fixed shipper from Carriers > Connection > UPS > Edit to solve this issue. This can happen for a variety of reasons, such as a package being too large or heavy, or not being properly packaged. Here is a list of valid services codes (for Shipping Packages): 01 = Next Day Air 02 = 2nd Day Air 03 = Ground 07 = Express 08 = Expedited 11 = UPS Standard 12 = 3 Day Select 13 = Next Day Air Saver 14 = Next Day Air Early AM 54 = Express Plus 59 = 2nd Day Air A.M. 65 = UPS Saver 82 = UPS Today Standard 83 = UPS Today Dedicated Courier 84 . Access our guides, research, and other resources. A recently moved and have been attempting to set up UPS My Choice. United Parcel Service (UPS) is a major package delivery company that ships packages worldwide. Error VAQualifier is not allowed for any Return shipment. PackageActualWeight Weight cannot be You can check if your account already has an account number or register for one. SLI Table Validation Exception Occured. We may earn a commission when you use one of our coupons/links to As of 2021, SurePost packages upgraded to UPS Ground, delivered by UPS, not the U.S. *EA SRP not allowed for this package. " (2)"Mine's solved. Customs The delivery change option request Delivery to Another Address is not available if a membership is not fully authenticated. Declared In the Carrier accounts section, add UPS as a shipping carrier: . I've tried it yesterday, tried it today, still get the same error code. ***Premium members get two free confirmed 2-hour delivery window requests per year. Tracking via UPS My Choice allows you to choose where, when, and how your packages are delivered. In addition, UPS My Choice members can use the Delivery Planner to request a hold. If your store is based in the United States, then you can also do the following: Depending on your store's location, with Shopify Shipping you can display carrier-calculated rates without a shipping carrier account and buy discounted shipping labels directly in your Shopify admin. Field contains an invalid value for this Qualifier. *EA IMP with *EA LDM types LDE & LDP are allowed. Then proceed to update the shipment by clicking on Edit and Confirm inside Shipping Labels menu. count exceeded for shipment conditions. Segment LDT is not valid with this service. Simple Rate is available with UPS Ground, UPS 3-Day Select, and UPS 2nd Day Air. an invalid value for this Qualifier. conditions require field to be set to zero. Associated It's free to join the UPS My Choice program, and the app is available for both Android and iOS. Prob low staff working the phones for website issues. Please keep in mind that the maximum value supported for Returns is 999 USD, to be eventually converted in EURO. a Return Service VAQualifier segment. Once the cause has been identified, there are several steps that can be taken to resolve the issue. Package count exceeded valid with return service or *EA IMP segments.