inmate homewav funds

This End User License Agreement (EULA) is a binding legal agreement between HomeWAV, LLC (HomeWAV, we, us or our) and each individual user and legal entity that downloads, uses, and/or distributes to its users a copy of the proprietary HomeWAV Software (collectively, you or your or end user). Under no circumstances will HomeWAV be liable in any way for any Third Party Content, including, but not limited to, any errors or omissions in any Third Party Content, any loss or damage of any kind you incur from using any Third Party Content, or the failure of such Third Party Content to work properly. Capitalized terms area defined in this EULA. section 13-2505 "Promoting Prison Contraband." This is a Class 5 felony . Redeem your Talk To Me bonuses by following options. some requiring less effort than others, but they are all capable of helping you connect. Durazo filled out the required paperwork and stated that he was purchasing the firearm for himself, when in fact he was acquiring it for another individual. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. , you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. Modifications to Website. It all starts by adding funds to a loved ones HomeWAV account. Everyone I have dealt with in the last 2 years has been marvelous! Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | 4. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. All Rights Reserved. You may terminate your user account at any time by giving notice to HomeWAV. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. The HomeWAV kiosk at the detention facility will let your loved one know when you or other visitors are available, and they can then initiate a call. The detailed information for Homewav Account is provided. You are solely responsible for obtaining the legal rights to make use of such content, materials, and any derivative works used with the HomeWAV Software, you further agree to comply with the Acceptable Use Policies set forth below. Otherwise, IGF are only refunded to the inmate or the credit card used in the original transaction after the inmate is removed from the facility or the facility is decommissioned. eMessaging features are less than one cent per character. THROUGH THE WEBSITE IS PROVIDED AS IS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Please review the Facility Agreement. ALL FACILITY NETWORK USERS MUST AFFIRMATIVELY ACCEPT THIS EULA AND THEREUPON ARE DEEMED USERS AND BOUND TO THE TERMS AND CONDITIONS IN THIS EULA EACH TIME THEY ACCESS AND USE THE HOMEWAV SOFTWARE. In one call, she had to call back 10x. Civ. There are four ways to deposit funds to Inmate Accounts using TouchPay. We won't be needing the InmateAis service anymore. You may continue to add funds to your user account at any time. Find a location near you using the TouchPay Locater. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Wait to be Accepted by the Detention Facility: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. The information contained in this website may be out of date, or may contain errors or omissions. Video Call with Your Loved One: When you are both available, your loved one can call you through our secure app or website portal. April 07, 2021 20:21; Updated; Each of our facilities have their own pricing rates. 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The Company or its customer of record may record conversations using the service to the extent permitted by applicable law. Users are advised to review the Privacy Policy prior to accepting this EULA as our Privacy Policy is incorporated by reference into this EULA. I also emailed them at aid@inmateaid.com. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. WHEN YOU CLICK THE I AGREE BUTTON, YOU ARE ATTESTING THAT YOU HAVE READ THIS EULA AND AGREE TO ALL OF ITS TERMS AND CONDITIONS. HomeWAV Partners with Bradford County Jail February 27, 2023 Correctional facility now offering all-in-one inmate communication system STARKE, Fla., February 27, 2023-HomeWAV, the leader in providing simple, secure inmate communication solutions, recently completed installation of a new inmate communication. Please try again. 1. When you submit sensitive information via the Website, we take reasonable measures to protect such information both online and offline. Some Services offered by HomeWAV incur a charge for use. This includes information derived from registration, subscription, and use of our services. Also very easy to use. HomeWAV will not refund usage fees spent on Third-Party Content rentals for any reason, including the users loss of access to the Third-Party Content during the rental period due to release, disciplinary measures, or any other reason. Section 1232g, 34 C.F.R. Changes are effective upon posting unless specified otherwise. The inmate may either select to initiate an immediate refund back . Sorry, we do not recognize that username and password combination. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. //]]> We're bridging the gap between family, friends, and incarcerated loved ones by offering safe, cost-effective, and convenient video visitation solutions. When we do, the version date, at the top of this page, will be updated to reflect that revision. Understanding Fees | Privacy Policy. Arbitration and Dispute Resolution. introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; Notice to California Residents Creative examples for socializing with incarcerated individuals, which can be done virtually or in-person, include: In most cases, your account will be reviewed by the correctional facility within 24 to 48 hours. Oh my Lord this app is awful. The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. Bless you, See how InmateAID has helped over 750,000 families stay connected, CDCR - Salinas Valley State Prison (SVSP), MA DOC - North Central Correctional Institution (NCCI), Federal Correctional Institution (FCI) - Beaumont Low, ME DOC - Central Maine Pre-Release Center, Federal judges aren't following 'compassionate release' law guidance, Former NFL star Kellen Winslow II makes bid from prison to reduce his sentence, Federal Bureau Of Prisons Set To End Home Confinement Under CARES Act, Todd and Julie Chrisley report to prison on bank fraud, tax evasion convictions. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Funding transactions are handled through our website and are required for individuals users to use the HomeWAV Software for video visitation services with Facility Network Users via the Internet as authorized by the Facility. I confirmed it was in fact removed. THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Choose the inmate you wish to add Funds to: 4. They need to create an account in order to add funds to an inmate's account. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. HomeWAV Website Sign in and add funds directly through our website. Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. * Password Confirmation: Personal Information. Questions: Contact Us at: support@homewav.com. 2) Choose "Manage Funds". IF THE WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN THE PARTIES AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING, SUBJECT TO THE RIGHT TO APPEAL THE LIMITATION OR INVALIDATION OF THE WAIVER. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. ARIZONA DAILY INDEPENDENT LLC Contact Us: 6929 North Hayden Road C4 #291, Scottsdale, AZ, 85250 (520) 906-8081. to transmit, or procure the sending of, any advertising or promotional material or spam; Money can also be added by dialing 314-764-2872. The following restrictions apply to your use of the HomeWAV Software, and any actions taken in violation of this Section 3 is a breach of this EULA for which HomeWAV may immediately terminate your license and seek legal damages and equitable relief. Code 1798.80(e)). Our highest mission is to provide incarcerated individuals with low-cost, innovative, and easy-to-use solutions for staying connected to their families, loved ones, and communities. (The mobile app is available free in the app store for iOS and Android.) If you do not wish to be bound by this agreement to arbitrate, you must notify HomeWAV in writing within thirty (30) days of the Effective Date. Additional Terms for Facility Authorized Administrator. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. 3. Some personal information included in this category may overlap with other categories. for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, soliciting, or asking for personally identifiable information; Thehope is that ratting on you gets them a lighter sentence. Meet Wire of Hopes inmate penpals online by browsing our free inmate penpal listings. Stay Logged into Your Account and Wait: The great thing about video calling with an inmate is that you do not need to have a scheduled time to chat. If any provision of these Terms is held invalid or unenforceable under any circumstance, its application in any other circumstances and the remaining provisions shall not be affected. 2. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. You can choose to reject this agreement to arbitrate. Reach out to us today by clicking here! You and HomeWAV each agree that any and all disputes, controversies, or claims arising out of or relating in any way to this EULA or the Privacy Policy incorporated herein, or your use of, or access to, the HomeWAV Software shall be resolved exclusively through final and binding arbitration rather than in court. Use of the HomeWAV Software by a Facility Network User is conditioned on such individuals affirmative consent to this EULA and their compliance with the terms and conditions in this EULA. TTM: TTM funds will be refunded less 10% of the remaining balance to the last card used for each third-party user. You're also free to add, update, or change your payment information at any time. 18. HomeWAVs rights as described above are protected by applicable U.S. and foreign laws. Notwithstanding a Facilitys rules or policies to the contrary, Facility Network Users must be provided a reasonable opportunity to review and accept this EULA, and a copy of this EULA must be provided to the Facility and all Facility Network Users. Terms and conditions for Facilities covering fee earnings and HomeWAVs rate schedule for authorized communications are set forth in the Facility Agreement. (We highly suggest a strong Wi-Fi connection and a headset for the best results.). is hard, but with HomeWAV, we hope to make. From HomeWAV's app or online dashboard, you can either view available funds or add and transfer funds. Our Privacy Policy applies to all funding transactions and is hereby incorporated into this EULA. Skip the hassle of getting visit approval from the facility, and your loved one can directly approve the visit based on their availability. Cookies: We use cookies on the Website. Indemnification. You agree not to use or permit anyone to use information provided through the Website for any unlawful or unauthorized purpose. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. friends and family from jail easily and safely, allowing for better connections and communication. Facility means a state run correctional facility that has entered into a Facility Agreement and which is providing Facility Network Users the ability to access and use the HomeWAV Software through the Facility Network. No prior scheduling is needed for video or phone calls. All users must comply with all local, state, federal and international laws, ordinances and regulations. 1) Go to Account. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. InmateAID finds you the cheapest rate on your inmate calls. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. The Refund Fee is not applied when a facility is decommissioned or when funds have never been used. HomeWAV has no input or enforcement responsibilities on behalf of any Facility, however, as a condition of your use of the HomeWAV Software and as a material obligation of this EULA, all users must comply at all times with all policies, rules, procedures, and administrative guidelines of a Facility to the extent they apply to your use of the HomeWAV Software (collectively, Facility Rules). HomeWAV and the Facility will then follow a multi-step verification process to confirm if the communication is classified as a Privileged Communication. After that, its as simple as accepting a call. A FACILITY MAY DESIGNATE AN AUTHORIZED ADMINISTRATOR TO ACCEPT THIS EULA ON ITS BEHALF AND TO CREATE A FACILITY NETWORK. She is just so human and real (you know, as opposed to reading me that "scripted" response). Direct scheduling for lobby and on-site visits, An easy view of inmate availabilityandnotifications. Other than the limited use rights licensed under this EULA during the Term, no other ownership or license rights in the HomeWAV Software are granted to you, and ownership of the Wav Software and Modifications remains vested at all times in HomeWAV. Durazo provided money to the co-defendant to purchase a 7.62x51mm (.308 WIN) caliber rifle from a licensed firearms dealer for Durazo. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. HomeWAV will maintain the HomeWAV Software in a workmanlike manner, with necessary security safeguards. . We encourage our users to be aware when they leave the Website and to read the privacy policies of other sites accessed or visited. Any funds remaining after all credit card transactions have been reversed will be refunded by check in care of to the address provided by the inmate. Box 7717 WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE HOMEWAV SOFTWARE IS PROVIDED AS IS AND AS AVAILABLE AND YOUR USE OF THE HOMEWAV SOFTWARE IS AT YOUR SOLE RISK. F.Internet or other similar network activity. Sign in to call our secure toll-free support number and use option one to add funds. Sign in to call our secure toll-free support number and use option one to add funds. It certainly has been helpful and everyone is very helpful. The license period under this EULA (the Term) commences on the Effective Date and continues until terminated as set forth herein. 17. Facility Rules. Subject to your compliance at all times with this EULA, HomeWAV grants to you a limited, non-exclusive, non-transferable license during the Term to access and use the HomeWAV Software for your personal use only, provided, that Facility may use its license to the HomeWAV Software for its Facility Network, subject to this EULA and the applicable Facility Agreement. User may not use any the Companys property in connection with any product or service that is not offered by the Company, in any manner that is likely to cause confusion with the Companys business, or in any manner that disparages the Company. To the extent you use the HomeWAV Software to transmit, manage, or create materials or content you represent and warrant that you own or otherwise have the legal rights to use such materials and content and that your use will not infringe, misappropriate or otherwise violate any proprietary, intellectual property, or privacy right of any third party, or violate any applicable law or any of your Facilitys rules and policies. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. ATTENTION: YOU ARE BEING ASKED TO REVIEW, ACKNOWLEDGE, AND AGREE TO THREE SEPARATE DOCUMENTS ON THIS SCREEN. Money can be added to the inmate's phone account through www.homewav.com utilizing the "Deposit Funds NOW!" button at the top of the HomeWAV webpage or by coming on-site and using the HomeWAV kiosk in the lobby. And immediately the service was working for my inmate. YOU AND THE COMPANY AGREE THAT EACH MAY ONLY BRING CLAIMS AGAINST THE OTHER ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING UNLESS BOTH YOU AND THE COMPANY ACKNOWLEDGE AND AGREE THAT THE WAIVER IS MATERIAL AND ESSENTIAL TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON- SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. HomeWAV offers support services to Facilities pursuant to the applicable Facility Agreement. to send, knowingly receive, upload, download, use, or re-use any material that is harmful, threatening, abusive, harassing, defamatory, libelous, invasive of any individuals privacy, is pornographic or depicts a human being engaged in actual sexual conduct, or harasses, degrades, intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; Notices. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. A breach of any of these Acceptable Use Policies is a material breach of this EULA for which we may immediately terminate your user account and seek legal damages and equitable relief. With a little creativity, not only will you keep each other engaged socially, you can help each other grow as people. This has been the best customer service I have ever recieved. TrustLogo("https://www.positivessl.com/images/seals/positivessl_trust_seal_md_167x42.png", "POSDV", "none"); Subscribe to Wire of Hopes Newsletter , Prison Penpal Advanced Search 19. Allocation of Risk: You acknowledge and agree that the foregoing disclaimers and limitations of liability represent bargained for allocations of risk and that the pricing and other terms and conditions of this EULA reflect such allocation of risk. So thank you very much. B.Personal information categories listed in the California Customer Records statute (Cal. P.O. HATE THIS APP. To ensure equity, profiles are sorted randomly. We offer four simple ways to add credit. My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. It's annoying. IF YOU ARE AN INDIVIDUAL USER, THE FOLLOWING APPLIES TO YOU: When you are both available, your loved one can call you through our secure app or website portal. Privacy. Registration: In order to use the Website, a user must first complete the registration form. They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. If your loved one is currently an inmate at a correctional facility that offers the HomeWAV system, video calling is as easy as five steps: There are a variety of ways to maintain a relationship with an inmate, some requiring less effort than others, but they are all capable of helping you connect. You agree to comply with all applicable international and national laws that apply to the HomeWAV Software, including the U.S. * First Name: * Last Name: information related to financial transaction (credit card information or bank routing information); Difference between "Talk to Me" and "Inmate HomeWAV Funds" . Please note that fees apply for using this service: By telephone. If HomeWAV and the Facility confirm that this is a Privileged Communication, that communication will be flagged as such, and will not be recorded or monitored. kiosk, or through our automated phone payment system. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. 12. Part 99)). Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. We appreciate you. are available in their housing areas daily from 6:30 AM to 11:00 PM. While nothing can take the place of in-person visitation, advancements in technology can help bridge the gap between you and your incarcerated loved one by allowing video calls with someone in jail. Export Restrictions. The very first link at the top was an InmateAid profile stating I was in a correctional facility. Authorized Administrator means the individual designated by each Facility to download and accept this EULA, establish a Facility Network, and assign licenses to the HomeWAV Software to Facility Network Users who are permitted by the Facility to have individual accounts allowing them access to and use of the HomeWAV Software. TouchPay Systems Cash Kiosks are located at: District I substation (1840 South Lewis Street, Mesa, AZ 85210) and at the below Jail Facilities. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. Download the Android or iOS app, sign in, and add funds with the mobile app. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. Having an incarcerated loved one is difficult for the whole family, but talking to your kids can help their stress about the situation. The number of minutes to be transferred. HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility. Facility Network Users means those of Facilitys affiliates, employees, agents, inmates, and other individuals who the Facility authorizes to access and use the HomeWAV Software through the Facility Network, subject in all cases to each individuals affirmative acceptance of and compliance with this EULA. You specifically acknowledge that the functionality of the HomeWAV Software and the terms of the Facility Agreements allow the Facility to record, monitor, and screen communications through our and their systems. Subject to the applicable terms in the Facility Agreement, and a Facilitys rules, policies, and local laws, each Facilitys Authorized Administrator shall create and assign Facility Network User accounts for those Facility Network Users who are approved by Facility. It seems whenever we get to talking about something important, the app stutters, freezes, but continues to charge. If this information is sent to an inmate, it shall be treated as contraband. C.Protected classification characteristics under California or federal law. If you tell them something juicy enough, they'll call their attorneyand provide the information they heard from you. If you do not agree with the revisions, do not continue to use the services or the Website. Indemnification: You agree to indemnify, defend and hold the Company, its parents, affiliates, licensors, suppliers, advertisers and sponsors, and their respective employees, consultants, agents and other representatives (Indemnified Parties) harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys fees) and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these terms and conditions; (b) any allegation that any information you submit or transmit to the Website infringe or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or any dispute concerning the tax status of the Company; and/or (d) your activities in connection with your use of this site.

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