Full synthetic motor oil can make such a significant impact on the stability of your vehicle that it may help prevent costly services in the future. He is very responsive to all our questions and returning our calls. Our technicians can perform anything from the most basic of services to complicated and laborious repairs. tools ? He continues to earn our buisness each and every time. I took it that day. You may have the option to pick between a synthetic oil change and conventional oil change. Our salesman was terrific. Explained how everything works especially since I am not used to all the new perks in the car. T o the untrained ear, Hester Peirces comment sounded anodyne, but everyone in the audience knew what she was doing: selling out her boss. Says he spent all this money but doesn't remember what it is they repaired he needs to find out. Best service department for your Mercedes HANDS DOWN. I was informed after waiting for a period of time that the tires were not there and that I should return on August 19 to have my replacement tires installed. Only take your car here if you want to get it back in worse condition. There was no pressure. We tried to keep in the loop as to where our car was and when we would be receiving it. I am super happy with the service writer he was amazing. Im always pleased and impressed when I leave. I have had my car in for the same issues many times. I am very satisfied with the Service provided and appreciate the Great people working to resolve my Service Issues. Glenn had the patience of a saint as my family pounded him with questions. My suv needed be updated and now it is all good. Done with the tools you need? We took it for a drive around the block and the engine light came on. I've just leased my second 'Benz this year from Coconut Creek Mercedes and would highly recommend this dealership to anyone considering a new luxury car. There Service is excellent, they listen to your needs. Had to search for my representative to pick up my car. Our experience at Mercedes Benz Coconut Creek was excellent. Jordin greeted us and joined us for a drive and answered our questions. The Chrysler, Dodge, Jeep & RAM Gladiator is a vehicle that will inspire you to hit the road more often. We were treated well. Keep up the good work! That includes a waiting area filled with a myriad of amenities to make your wait tranquil while you take advantage of abundant food and beverage options along with television and guest internet. Later in the day he let me know what was off and got it all taken car of, even things I didn't remember I needed to ask about, Kevin did. I also had a chance to visit inside the garage itself and it was truly impressive! I strongly recommend this dealership and its service department if you want excellent attention to detail as well as superior treatment and experience! Always ask for the service report that they checked the vehicle before you buy it, they say they check them but may refuse you a report because they don't check or clean vehicles before selling them. My SUV purchase was a breeze, and yes visit this place and you wont regret it. After I signed on the dotted line, it's like everyone became inept. I cannot speak highly enough. I have bought all my cars and have serviced them there and you by far, have been the best service manager I have had. Not good. We provide stress-free and efficient vehicle maintenance to save you time and money in the long run. Not knowing that I would actually be walking out with my dream car. We stopped at Mercedes-Benz of Coconut Creek, meeting 3 wonderful people, General Manager, Michael D., AMG salesperson Jeffrey B., and the financial manager Dane D. We were first greeted by the GM, Michael D. With only a grin, asked us if we wanted any water and asked what brought us by his dealership. Great Job! charges without explanation. Drove 4.5 hours to look at a used car. Rick is great and takes care of everything. He gave me a 72 month payment plan with a rate of 2.99. I was told the exact documents I needed I remember staying at the dealership holding on the phone waiting to get documents faxed to get everything finished. He was very quick to follow up and always kept us in the loop. We recently moved to the area and had an excellent first experience getting a b service at Mercedes Benz of Coconut Creek. I got up to take a look. The service I received was excellent. He went out of his way after I bought the car to ensure that I understood the whole operation of the car. Again, I complained about the junkers issues and he said he would speak with the manager and make things right., since they were an Autonation store. Texted me with updates every step of the way. Overall, the process is easy and convenient. On the way down Tom gave me a call. Previously bought a Mercedes and was time for a new model. Not valid in Puerto Rico. Process took a long time which is why I gave 4 stars to overall and buying process. Our team will be delighted to give you a test drive today. My service advisor Rick is so professionally helpful. Repair on my vehicle covered under warranty were performed in a timely manner. Worst customer service ever. From the minute I walked it. Sure, we'll help you purchase the new or used car you've been tremendously excited to eventually get the keys to, but Crown Chrysler Dodge Jeep Ram Greensboro can help with so much more! Didn?t like the fact I had wait 3 hours to replace a tire due to short of staff. I HAD A GREAT EXPERIENCE WITH RASHAD MY SALESMAN. My wife even calls on Mr. Pagan for a second opinion when choosing a new car. The attendant at front actually walks you to the person who is going to ?manage? They are terrible. Thank you Anne Lopatin for all your help in the buying process and would not hesitate to purchase another vehicle here. Clearly, this is not how things should be done. Walking through the doors at MB of Coconut Creek, I anticipated the similar treatment as the other dealerships so I was a bit guarded. Now, you can choose from a large selection of new, pre-owned and factory-certified cars. They treat younger shoppers like second class citizens though. Thanks Coconut Creek Mercedes. I met David G there and choose a car. It was not the typical sales experience at all. Coconut creek Mercedes benz was very good all around. I work from home so dont drive much however we drove it on Thursday night and my husband said the car is vibrating. Everyone at the dealership treated me professionally and made me feel like their only customer (I wasn'tit was a fairly busy weekend) Highly recommended Kevin rocks. Amazing service A+. By the time we were leaving in our new car, I felt that we had somehow discover new family members. Friendly and efficient, hard working staff. I spend too much time each day calling to find out the status of my card I had to find a ride to work . After everything was complete, Tom was there to ensure that my wife and I were happy. Great service! I was taken right away and the repair was exactly what I needed. The sales rep was acknowledgeable about the car and what I want. I left several voice messages to the finance department. We have a very pleasant professional experience. Very kind, accommodating and solution oriented. Thank you! WebNorth Carolina Business & Occupational License Database (NCBOLD) is a repository for business license information maintained by the North Carolina Department of Commerce. He is deserving of same. I had a great experience with Angel, he was patient with my indecisiveness. This means you can expect knowledgeable sales representatives, as well as trained and certified service technicians, to meet your needs when you visit. Jim is a pleasant guy to work with. All questions were answered. They had to take my credit card information and swipe it the following day. The service department is at another level in customer service 5 star ranking. His arrogance and rude disposition is a reflection on this company. Jeff B. is a true professional and helped me acquire one of the first new 2014 S550's, a fantastic automobile. Great phone costumer service and easy to set up an appointment. I drove out with all tech features functioning. Then tried to pre- schedule an appointment while I was there. The floor mats look new. He made sure that I was dropped off and picked up at home because the service would be lengthy. Always great service! THEY MAKE YOU FEEL COMFORTABLE, HAPPY AND RESPECTFUL ALL THE TIME. My car is well kept and spotless inside. To my wife and I, having Michael Pagan as our after sale service advisor is just an unbelievable experience, icing on the cake at Mercedes, added with top notch service. Rick is an awesome service advisor and I really enjoy dealing with his professionalism. Both myself and husband was satisfied with the services. Very fast and Rick is always friendly. Flge. He is courteous, knowledgeable & explained all the features, assuring me that I can call if I have any questions. The car was not properly cleaned, they left the plastic and the sticker trash in my glove compartment(unacceptable). Absolute terrible experience at this particular Mercedes Benz location. Great service! They have excellent customer service and best pricing around. Jeff was very helpful throughout the entire process. Dealer could have said, we are sorry for delay we will give you a loaner and deliver you car when ready. Than walked away from it. Jose my service advisor is top notch and we are on a personal basis and the team always get me taken care of..the techs seems solid and expert.the service and appointments are easy and professional..i get rides to and from my house..the women are beautiful..the cars are greatthe prices are fair for a dealer. Rick was most efficient and very on point! Thank you Jose . I enjoyed my experience with Mercedes Benz of coconut creek Jose Bojos took great care of me and my car, he even made sure i had transportation home while i waited for my car to be serviced. Overlay Text $1,000 OFF Posted Price; Mileage 0 Stay away from their service department. He definitely add value to MB of Coconut Creek.Thank you Mr. Artiles for everything! Great service, I had a battery error message and called and got an appointment an hour later. You can schedule an appointment for your Chrysler, Dodge, Jeep & RAM recall on our website. He was very professional and transparent. Non-lifted - Custom SC w / Tree & Moon body - Sporty Wheels & Tires - Ready to Go! The place is a disaster without Mike Rispoli. Specify whether you'd like to purchase or lease, and make adjustments to find your perfect monthly payment. Thanks Rickert for a wonderful Service Experience, and it was NOT ABOUT WHAT YOU WERE EARNING. Love my new car! I left super encouraged! The new styling is lower and wider and richer looking. The whole process was effortless and was effective done in the very limited time I had. I was sold. I find it very hard to beleive a man would have been treated with such utter disrespect, while he was so quick to brag about his wife being an executive for Mercedes. (recall) and to replace the passenger air bag(recall) it took a week for them to look at the van i told them what the check engine light was(nox sensor)they replaced the nox sensor did not do the air bag said they had to order it. I'm never disappointed. From scheduling the loaner car at my convenience to follow up calls to keep me up to date on my car he is fantastic. After a bad experience with another Benz dealership, I opted to try this location. Great service great everything, great facilities just great. Find another dealership to buy your car from. Luckily I was near a gas station and guess what they told me. I now have to spend money on new tires for a car that I bought 2 weeks that I was told had 4 brand new tires; I have to replace the rotors because the tweeting sound really bothers me when I drive (regardless of whether the rotors are within minimum standards or not the tweeting and screeching is annoying) and I have to fix the front arm control because Mr. Fahn and the folks at Mercedes Benz of Coconut Creek won't do the right thing and fix a car they sold to me with issues which to be fair they may have not known about (except for the tires; they have to know about the tires all you have to do is look at them; they are chopped on the inside) but now won't fix or make right. This is Mercedes. Superior service. Instantly increase your buying power! Best part? GREAT AND COURTEOUS CUSTOMER SERVICE!! The used land rover LR2 I purchased from Julie Garcia of Mercedes Benz of Coconut Creek looked and ran like new! Very efficient, safe experience Mr Sawyer was very helpful in all aspects of the lease turn in and new purchase. Chrysler, Dodge, Jeep & RAM battery replacement, Chrysler, Dodge, Jeep & RAM brake pads specials, Chrysler, Dodge, Jeep & RAM transmission services, browse for new Chrysler, Dodge, Jeep & RAM tires, Pre-Owned Chrysler Dodge Jeep Ram Inventory, Certified Chrysler Dodge Jeep and Rams for sale. Awesome he constantly gives me great service!! Very happy with this Service Department at M-B of Coconut Creek. The skilled team here at Crown Chrysler Dodge Jeep Ram Greensboro will help provide you with as much cohesion as possible with the option of a certified pre-owned vehicle. Started with the phone follow up it took multiple calls to try to schedule a test drive after but it wasnt ready after a couple of days I decided to show up. From the first call, the process was full of transparency, the finance process ran very smoothly and they kept their word at all times. A month a half later Ive been told 10 times to wait another few days then its in back order, no answers. Update: stay far away from this company and the following people: Arthur Dilworth Jr and Michael Kenan and the manager Jeff Thorpe sold me a car with Veritas global protection - the highest protection does not cover even basic towing or rental cars like they confirmed it did. Walked in and was not greeted. Customer service was the best thanks Brittany. Glenn was awesome! The car buying experience is quite daunting right now but I can attest to the fact that my sales person Matthew was fantastic and my experience was phenomenal! We wanted to thank Bruce for his professionalism and great personality. I was reassured by finance that all documents were okay and I will get a check in 6 weeks in the mail. A friend introduced me to the people at Coconut Creek, I was very pleased with the entire process . After paying them a few thousand dollars my car still had the same issue which I got fixed for a few hundred by a auto shop down the road. In addition, when I put the car in reverse as I start to back up, I feel like something hits the back of the car and I hear a loud thump yet I have hit nothing. He was knowledgeable and professional. Took my car in for repair they kept it for over 5 weeks runs worse then when I took it in! I am a Mercedes customer for the past 5 years. Lifted - White Body w / Long Graphite Top - Stereo Sound System - NEW Trojan Batteries - Turn Signals - Perfect for the whole Family! , Everything perfect Im very happy with my new car. He also updated me on my car service. Great and friendly service members, I got my loaner in no time and my final invoice was about $400.00 lower than advertised. I won't be back. Great Customer Service! Four weeks after purchasing a 2022 car from Mercedes Benz of Coconut Creek, it broke down. Jose Rosario helped us and made sure all our questions and needs were meant on every agreement. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. Although the car is a VW CC I had an excellent backup from them. My experience with Mercedes_Benz of Coconut Creek was excellent and by far my best car buying experience. I was very excited and couldn?t wait to checkout my new car. Simply go to our website to schedule your service appointment online and our experienced technicians will make sure your oil filters are in proper shape. Temperature was over 90. Saving additional time and money doesn't just happen at our service department. He took a great care of my car and I left the diler shop satisfied with the job. Friendly, knowledgeable and helpful staff. Ricky is a pleasure to deal with. The service center did a great job servicing my vehicle. One additional reason why Chrysler, Dodge, Jeep & RAM Charger is exceedingly sought after is because it's remarkably reliable and can be upgraded with an assortment of interior and exterior options precisely tailored to fulfill your needs. Dealer sets the final price and Dealers contribution may vary and could affect your actual lease payment. I went to Service dept to get batteries replaced for 2 keyless entry fobs. Very happy with our vehicles. I highly recommend Mercedes of Coconut Creek as they made the buying experience hassle free. Excellent service from start to finish. I highly recommend out service advisor, Phillip Moodie. Had a good experience purchasing the car initially however I've downgraded my rating because after the purchase it's been pretty bad. On Monday 2/8/21. Im glad Bruce helped me and I would recommend him to everyone. Parts and labor. Couldn't ask for more. He checked in with me after getting my new SUV to see how everything is going. After waiting for a bit they came back and told me that 1) the car did not have 4 new tires as I had been told that only the front tires were new. It is now 6 days later. Phillip Moodie is the only reason I would go back to that dealer for service. All went well. I called the Pompano Mercedes Dealership to get my tire fixed and was greated by the rudest child who hung-up on me 2 times (CHRISTINE ) Who ever owns that Dealership should Fire Her Immediately. I strongly recommend you to visit them if you have any situation with your Car. The representative was excellent and the service was great. Xiomara. I scheduled a time to see my vehicle and had a great conversation with Tom. I went there on Saturday to purchase my lease and it was the best decision. the service was excellent. I incorrectly thought that was what I was posting. Chat with one of our sales advisors now to learn more at 3368951348. Horrible experience with Megan a customer service representative at Part Department. Amy is a terrific manager; keep me informed throughout and got a spotless car wash too. Even after my purchase, the follow-up was just as good. When I made the service appointment the person with whom I spoke assured me that loaner cars were provided on a first come first serve basis and the dealer didn't reserve them. Yet, there are many reasons beyond location and convenience to consider when looking for the best Chrysler, Dodge, Jeep & RAM store in Greensboro, Greensboro, Winston Salem High Point, or Burlington, NC. Eventually I?ve got what I am looking for in a short period. Also know that I am a though negotiator and I always do my research before buying cars. He cares and he is very experienced and knowledgeable. Kevin Alexis is my service manager. Few scratches on the vehicle 4. Respect for the buyer and patience in making sure the buyer has an understanding of all the amenities. Thanks Rick for always being there for us!!! Purchase option at lease end for $27,089 plus taxes (and any other fees and charges due under the applicable lease agreement) in example shown. Great work, Great loaner car and friendly people. I highly recommend This location! I had a severely damaged tire from all the road construction around town and M-brace roadside assistance had my spare tire on in no time! I show up and no reservations or info was there. He said that the last owner must have had the subscription and it expired, so I am now struck driving with the warning light. I was informed that the upgrade would take about 1hr. Rick is a terrific Service Advisor. I was advised the repair would take no more than 2 hours, but as it turned out it took the dealership 2 hours and 45 minutes to perform the work. You can buy used or Certified Pre-Owned vehicle wholly online too. The backup camera was inoperative. Over 3-4 days would go by each time I was advised it should be in your mailbox and then I would have to call again to get an update. My service advisor was Rick Brown. Brought my 2019 c63 here for a brake service to replace the pads and rotors, except when I got my car back they messed up and chipped all my brake calipers. Glenn Glazer worked and helped me a lot on picking up my car and finding a good deal . Jose is the best. My recommendation is to visit another dealer. Highly recommend. That's before I bring my car in for service. They wine you and dine you till you sign on the dotted line. Service personnel Moodie made it seamless. Honest and fast. It was late in the evening and I needed it replaced NOW! Manager Natalie and Sales Parson Rashad - were absolutely great and made Buying a car Great Experiance ! Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. Service Advisor Rick Brown is the best, he usually gets me in and out timely and also ensures all repairs and services are done to my satisfaction. Totally dissatisfied. Exceptional Customer Service. They ask me to contact their managers who tell me I am stuck with it and they cannot help. Arthur Dilworth was very attentive. As with all Chrysler, Dodge, Jeep & RAM vehicles, safety is first as the 1500 scores well in each safety tests. He gave me the total required and recommended maintenance solutions and was honest about what was necessary and what wasn't -- I never felt pressured to choose a more expensive service. It is the customers sole responsibility to verify the location, existence and condition of any vehicle listed. Very professional and friendly associates! The service experience is always pleasant. WebDaily U.S. military news updates including military gear and equipment, breaking news, international news and more. Excludes title, taxes, registration, license fees, insurance, dealer prep and additional options. Certainly have earned my future business and referrals. I would recommend everyone to go and see Duane he is the Best!!! Great customer service, very professional . Bought a new Benz and since it was late the salesman (Jose) at the Coconut Creek location stated to call him to schedule a review of all the features of the vehicle. I talked to this guy personally and he assured me and my sister that he would resolve the issue. High five Kevin Alexis. The level of service I received when I brought my car in for a recent servicing is 5 stars thanks to a service manager who provides personalized, professional, knowledgeable, and caring attention and delivers excellent results. He reviewed the details of the car after the purchase and help me to get everything set up on the vehicle. This time Pete was especially helpful. Replacing oil filters is a immensely essential part in extending the life of your car. VERY PROFESSIONAL, GOOD SERVICE, AND FAST DIRECT ATTENTION. To assist you during your shopping process, we may contact you with price alerts, availability, incentive updates and more. What a beauty! We still have need for at least 10-15 sprinters and I all the faith in the world that she is up to the task. Learn more about buying with Crown Chrysler Dodge Jeep Ram Greensboro online. Well guess what I was there all day! My service representative was extremely attentive. Specific vehicles are subject to availability and may have to be ordered. The technicians at our car dealer near Waxhaw specialize in Mercedes-Benz models but are able to work on a multitude of makes and models, allowing us to address any automotive concern you may have. Thanks. With access to the latest technology and equipment, your car will be in good hands from the moment it arrives at our service center. She got my car service 30k service plus my sunroof and alignment done when I got it back. My service advisor is better than most of the service advisors from other brands heis knowledgeable and honest. The unfortunate part is that I still had/have to continuously follow up with him. Call us at 3368951348 or discuss with an agent on our website to get Chrysler, Dodge, Jeep & RAM service information, Chrysler, Dodge, Jeep & RAM financing details, and more. They had not replaced the rotors when they did the brakes. ALSO THE SERVICE MANAGER. Shoppers like second class citizens though loop as to where our car was not the typical sales at... We provide stress-free and efficient vehicle maintenance to save you time and in... I also had a great job servicing my vehicle and had a good experience purchasing the car things be! In all aspects of the car and I will get a check in 6 weeks in the to. 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Turn in and new purchase? ve got what I want tried to keep the! Oil change and conventional oil change times to wait another few days then its in back order, answers. Back order, no answers my lease and it was truly impressive in back order no. And by far my best car buying experience dealership and its service department M-B.
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